Our Personal Data Protection Law and Privacy Policy

1. Data Controller & Contact

Data Controller: 3A Teknik A.Ş.
Address: Ata Sb. Mah. Sümbül Cad. No:22, Gemlik / Bursa, Turkey
Email: [email protected]
Phone: +90 224 502 60 92

2. Categories of Personal Data

We may collect the following categories of personal data when you use our website or contact us:

• Identity and contact data: name, job title, company, email address, telephone number.
• Communications: messages sent via forms or email, enquiries and attachments.
• Technical data: IP address, browser and device identifiers, access times and usage data.
• Cookies and similar tracking data where applicable.

3. Purposes and Legal Bases for Processing

We process personal data for legitimate and clearly defined purposes, including:

• Responding to enquiries and fulfilling contractual obligations (performance of a contract).
• Improving our services, ensuring website security and preventing fraud (legitimate interests).
• Complying with legal and regulatory obligations (legal obligation).
• Sending marketing communications only where you have provided consent (consent).

4. Retention Periods

We retain personal data only as long as necessary for the purpose it was collected or to meet legal obligations. Typical retention periods include up to 2 years for contact records, and longer where required by law (e.g. accounting and tax).

5. Disclosure and International Transfers

Your data may be shared with trusted third-party service providers (hosting, email, analytics) under contract and appropriate safeguards. We will not sell your personal data. Where transfers outside Turkey or the EU/EEA are necessary, we ensure an adequate level of protection through appropriate safeguards.

6. Cookies & Tracking

We use cookies to support essential site functions and to understand site usage. You may manage cookie preferences in your browser; disabling cookies may affect some features.

7. Security Measures

We implement reasonable technical and organizational measures to protect personal data, including TLS/HTTPS for transmission, access controls and backups. No method of transmission over the internet is completely secure.

8. Your Rights

Depending on local law, you may have rights to:

• Request access to your personal data,
• Request correction or deletion,
• Request restriction of processing or object to processing,
• Request portability of your data where applicable,
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframes required by applicable law.

9. Complaints

If you are not satisfied with our response, you may lodge a complaint with the relevant supervisory authority.

10. Updates to this Policy

This policy may be updated periodically. The effective date of the most recent update will be published on this page.